We didn't have heat at our house for almost 3 weeks. The owner of the house sent a local heating company to try to fix our heating system and they worked on it for 4 days and couldn't figure it out. We were pretty frustrated! I called Brandon, the owner of Fire Ice Inc., to come by and just see if he knew what the issue was and if there was a chance he could fix it. He came by on a Sunday afternoon and fixed the problem within an hour!!! Our heater is up and running again and we are very happy, pleased customers!